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Velosport workshop

Your bike is in safe hands here at Velosport. We operate a state-of-the-art workshop with the latest tools and equipment. As keen cyclists ourselves, we know that every ride is that much more enjoyable when your bike is in tip top condition.

To request an appointment to have your bike service/inspected, use our online form, email us at workshop@velosport.co.uk or give us a call on 0208 780 1978. Our fully trained mechanics are always happy to help.

Customer notice:

Due to high demand and low storage space, we are asking all our customers who have a service booked to bring their bike to us 24 hours prior to the date of service at the earliest (on the day would be better). We ask that all completed bikes are collected within 48 hours of completion, unless agreed otherwise with a member of staff.

Free first check up

After purchasing a new bike from us, after the first few weeks the bike will go through what is know as a ‘breaking in period’. During this time the cables on the bike will start to stretch and you may find that the gears do not shift as smoothly as they did on the day of purchase. For this reason, we offer all new bikes brought from us a FREE first check up within two months or purchasing a new bike.

The first check-up includes:

  • Adjusting gears
  • Adjusting brakes
  • Checking bolts for correct torque
  • Checking tyre pressure

Basic service £50

Do you have a big ride coming up? Has your bike been in the shed for a while and needs a little love? A basic service will give you the peace of mind that everything is working as intended. Our mechanics will let you know if a more in-depth service is advisable.

A basic service includes:

  • Gears and brakes checked for wear
  • Chain checked for wear and lubricated
  • Wheels and tyres checked for wear
  • Bolts checked for correct torque
  • Recommendations for future work

(Servicing of suspension and hydraulic brakes not included).

General service £100

(Plus £10 for each internal cable)

Our general service option is our most popular and will ensure that your commuter/racer is ready for whatever you must throw at it.

A General service includes:

  • Frame/forks wiped down and inspected
  • Gear and brake inner cables replaced (and outers where needed)
  • Drivetrain removed, cleaned, checked for wear and re-greased
  • Wheels trued (subject to type of wheel)
  • Hubs and rims inspected for wear
  • Tyres inflated and checked for wear
  • Gears set up
  • Chain lubricated
  • Brakes set up, pads checked for wear and replaced if needed
  • All fastenings tightened
  • Bike test ridden post service

(Servicing of suspension or hydraulic brakes not included)

Deluxe service £180

(Plus £10 for each internal cable)

Our deluxe service is the complete package. This is a complete overhaul of the bike and will have it running like the first time you rode it.

A Deluxe service includes:

  • Bike stripped down to bare frame
  • Gear and brake inner cables relaced and outers where needed
  • Frame/forks cleaned and checked for damage and alignment
  • Drivetrain removed, cleaned, checked for wear and re-greased
  • Wheels trued (subject to type of wheels)
  • Hubs serviced and bearings replaced if needed
  • Headset serviced and bearing replaced if needed
  • Bottom bracket serviced and bearings replaced if needed
  • Tyres inflated and checked for wear
  • Gears set up
  • Chain lubricated
  • Brakes set up, pads checked for wear and replaced if needed
  • All fastening tightened
  • Bike test ridden post service

(Servicing of suspension or hydraulic brakes not included)

Crash assessment £40

For bikes that have been in an accident, we offer a crash assessment service. This service covers a full inspection of the bike, highlighting any noticeable damage and estimated cost of repair. The crash assessment report will then be emailed to you.

Please note that we will not carry out any repairs at the time of conducting the crash assessment. Any work to be carried out will need to be booked in with our mechanics unless otherwise specified.

If your bike is made of carbon fibre, or has carbon fibre parts, we cannot guarantee the structural integrity of these parts and strongly recommend getting any carbon parts checked by a carbon repair expert.

Carbon Repair

If you have a carbon bike that has been damaged, we work with a third-party carbon repair workshop that can carry out health checks and repairs.

Estimated costs for carbon repairs are as follows:

  • Labour costs for stripping the bike to the frame £160
  • Carbon health check £180
  • Repair work will be invoiced on a case-by-case basis. Additional admin costs will apply.

Please note that the health check and labour costs are non-refundable if the bike is afterwards deemed as unrepairable.

*Velosport reserves the right to refuse service when there is reasonable doubt about safety or compatibility of supplied components

Additional repairs:

  • Fit Tube/tyre (excludes hub geared rear wheels): £15

  • Tubeless tyre fit: £20

  • Fit rear Brompton tube/tyre: £25

  • Hub Gear Bike Fit Tube/Tyre: £25

  • Fit new rear tube or tyre (covered in chain guards) from £35

  • Wheel true: £20

  • Brake bleed per brake: £30

  • Headset service: £30

  • BB service: £30

  • Hub service (excludes Chris King): £30

  • Crash Assessment: £40

  • Fit Mudguards (full set): £30 (£40 with own mudguards)

  • Fit Rack: £15 (£25 with own rack)

  • Fit Bar tape: £15 (£25 with own tape)

  • Wheel Build: £50

  • Build bike from frame: £50 per hour

  • Group set swap: £50 per hour

  • Chris King hub service: £45

If you need work carried out that is not on the list, please get in touch and we will give you a personalised quote.

Please note that the above prices are labour only and do not include parts. Any parts brought from a different retailer may be subject to additional charges.

We always aim to complete work on the day of booking unless parts need to be ordered or an unforeseen issue occurs. Due to the size of our bike storage area, we request that after your bike has been serviced, it is collected within 48 hours.

Bikes left in the store for extended periods of time may be subject to a storage fee.